Trustpilot
4.5/5 (500+ Reviews)
4.5/5 (500+ Reviews)
Turn Customer Complaints into Your Next Big Breakthrough with
AI-Powered Insights
Inboxify is an AI dashboard that analyzes customer emails, detects patterns, and resolves root causes to boost satisfaction and retention.
FEATURE ONE
FEATURE ONE
FEATURE ONE
FEATURE ONE
Defective Products Detection
Analyzes customer emails to identify patterns related to product defects, with alerts for timely intervention
Order #4372 🇳🇱
Mijn polo mist een knoopje, dus ik kan hem niet dichtdoen. Ik wil graag zo snel mogelijk mijn geld terug!
Order #4372 🇳🇱
Mijn polo mist een knoopje, dus ik kan hem niet dichtdoen. Ik wil graag zo snel mogelijk mijn geld terug!
Order #2184 🇫🇷
My polo is missing a button so I can’t close it. I’d like to get a refund asap please!
Product Issue Detected by Inboxify
Order #4372 🇳🇱
Mijn polo mist een knoopje, dus ik kan hem niet dichtdoen. Ik wil graag zo snel mogelijk mijn geld terug!
Order #4372 🇳🇱
Mijn polo mist een knoopje, dus ik kan hem niet dichtdoen. Ik wil graag zo snel mogelijk mijn geld terug!
Order #2184 🇫🇷
My polo is missing a button so I can’t close it. I’d like to get a refund asap please!
Product Issue Detected by Inboxify
25,7%
Share
€12.850
Value
257
Instances
Size is too small
👕
23,4%
Share
€9.800
Value
234
Instances
Shipping is too slow
📦
19,9%
Share
€10.945
Value
199
Instances
Bad Quality
👎🏻
15,0%
Share
€8500
Value
150
Instances
Size is too big
😕
Most Common Complaints
FEATURE TWO
FEATURE TWO
FEATURE TWO
FEATURE TWO
Frequently Asked Questions Analysis
Frequently Asked Questions Analysis
Identifies common customer inquiries and issues to help businesses proactively resolve recurring problems.
Identifies common customer inquiries and issues to help businesses proactively resolve recurring problems.
FEATURE ThREE
FEATURE ThREE
FEATURE ThREE
FEATURE ThREE
Customer Sentiment Analysis
Conducts daily sentiment analysis to provide insights into customer perceptions, helping businesses gauge overall satisfaction
68%
Doing Alright!
Doing alright! Tap to see
the full analysis.
Your customers are
moderately happy
Customer Sentiment
VIEW ALL
Daily Reports by Inboxify
FEATURE FOUR
FEATURE FOUR
FEATURE FOUR
FEATURE FOUR
Daily Push Notifications/Emails
Daily Push Notifications/Emails
Sends daily reports summarizing key customer inquiries, complaint trends, and products needing attention
Sends daily reports summarizing key customer inquiries, complaint trends, and products needing attention
FEATURE FIVE
FEATURE FIVE
FEATURE FIVE
FEATURE FIVE
Efficiency Insights
Detects inefficiencies in customer service processes, providing recommendations for optimizing operations and improving team productivity
Start Optimizing Your Customer Service Today!
Before>>
18%
18%
That’s Concerning!
That’s Concerning!
Your customers are: Unhappy
After>>
85%
85%
That’s Amazing!
That’s Amazing!
Your customers are: Happy
Benefits to Customers
Benefits to Customers
Benefits to Customers
Benefits to Customers
Why Choose Inboxify?
Our AI-driven platform offers significant benefits that enhance your business’s customer service operations
Improved customer satisfaction and loyalty
Enhanced operational efficiency
Proactive issue resolution
Data-driven decision-making
Customer Testimonials
Customer Testimonials
Customer Testimonials
Customer Testimonials
What Our Customers Are Saying
Join Our Growing List of Happy Customers
This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!
Stephanie Kingsley
Founder of Stellar
This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!
Stephanie Kingsley
Founder of Stellar
This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!
Stephanie Kingsley
Founder of Stellar
This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!
Stephanie Kingsley
Founder of Stellar
This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!
Stephanie Kingsley
Founder of Stellar
OUR PRICING
Simple Pricing for Every Business
Affordable and transparent pricing plans to fit businesses of all sizes.
Monthly
Yearly
Basic Package
€29
/per month
Up to 1,000 tickets per month
AI-Powered Analytics Dashboard
Customer Sentiment Analysis
Defective Products Detection (Limited)
Daily Push Notifications/Emails
Efficiency Insights (Basic)
Ultra Package
€199
/per month
Everything in Premium, plus:
Up to 100,000 tickets per month
Unlimited Defective Products Detection
Full Customer Sentiment Analytics
Customizable Daily Reports
Efficiency Insights (Ultra)
Free quarterly strategy session and a dedicated account manager (Bonus)
Most popular
Premium Package
€99
/per month
Everything in Basic, plus:
Up to 10,000 tickets per month
Advanced Defective Products Detection
Advanced Customer Sentiment Analysis
Efficiency Insights (Enhanced)
Premium e-mail support
OUR PRICING
Simple Pricing for Every Business
Affordable and transparent pricing plans to fit businesses of all sizes.
Monthly
Yearly
Basic Package
€29
/per month
Up to 1,000 tickets per month
AI-Powered Analytics Dashboard
Customer Sentiment Analysis
Defective Products Detection (Limited)
Daily Push Notifications/Emails
Efficiency Insights (Basic)
Ultra Package
€199
/per month
Everything in Premium, plus:
Up to 100,000 tickets per month
Unlimited Defective Products Detection
Full Customer Sentiment Analytics
Customizable Daily Reports
Efficiency Insights (Ultra)
Free quarterly strategy session and a dedicated account manager (Bonus)
Most popular
Premium Package
€99
/per month
Everything in Basic, plus:
Up to 10,000 tickets per month
Advanced Defective Products Detection
Advanced Customer Sentiment Analysis
Efficiency Insights (Enhanced)
Premium e-mail support
OUR PRICING
Simple Pricing for Every Business
Affordable and transparent pricing plans to fit businesses of all sizes.
Monthly
Yearly
Basic Package
€29
/per month
Up to 1,000 tickets per month
AI-Powered Analytics Dashboard
Customer Sentiment Analysis
Defective Products Detection (Limited)
Daily Push Notifications/Emails
Efficiency Insights (Basic)
Ultra Package
€199
/per month
Everything in Premium, plus:
Up to 100,000 tickets per month
Unlimited Defective Products Detection
Full Customer Sentiment Analytics
Customizable Daily Reports
Efficiency Insights (Ultra)
Free quarterly strategy session and a dedicated account manager (Bonus)
Most popular
Premium Package
€99
/per month
Everything in Basic, plus:
Up to 10,000 tickets per month
Advanced Defective Products Detection
Advanced Customer Sentiment Analysis
Efficiency Insights (Enhanced)
Premium e-mail support
OUR PRICING
Simple Pricing for Every Business
Affordable and transparent pricing plans to fit businesses of all sizes.
Monthly
Yearly
Basic Package
€29
/per month
Up to 1,000 tickets per month
AI-Powered Analytics Dashboard
Customer Sentiment Analysis
Defective Products Detection (Limited)
Daily Push Notifications/Emails
Efficiency Insights (Basic)
Ultra Package
€199
/per month
Everything in Premium, plus:
Up to 100,000 tickets per month
Unlimited Defective Products Detection
Full Customer Sentiment Analytics
Customizable Daily Reports
Efficiency Insights (Ultra)
Free quarterly strategy session and a dedicated account manager (Bonus)
Most popular
Premium Package
€99
/per month
Everything in Basic, plus:
Up to 10,000 tickets per month
Advanced Defective Products Detection
Advanced Customer Sentiment Analysis
Efficiency Insights (Enhanced)
Premium e-mail support
FAQ
FAQ
FAQ
FAQ
Frequently Asked Questions
How does Inboxify integrate with my Shopify store?
Inboxify integrates directly with Shopify through a simple API connection. Once connected, Inboxify automatically begins analyzing your customer service emails, providing actionable insights right in your dashboard. The setup is straightforward, and you can start seeing benefits within minutes.
What kind of customer data does Inboxify analyze?
Inboxify analyzes all customer service-related emails, including inquiries, complaints, feedback, and order-related communications. The AI processes these emails to deliver insights such as sentiment analysis, common issues, and potential product defects.
Is there a trial period?
Yes, Inboxify offers a 7-day free trial, allowing you to explore all features and see the value it brings to your customer service operations before deciding on a subscription.
How can I reduce the number of refunds due to faulty products?
Inboxify’s AI-driven analytics meticulously scan every customer service interaction to detect patterns that indicate faulty products. If multiple customers report similar issues with a product, Inboxify flags it immediately. This early detection allows you to address the issue proactively—whether by removing the product from inventory, contacting your supplier, or issuing targeted recalls—before it escalates into a wave of costly refunds and damaged customer trust.
Is Inboxify only available for Shopify?
Yes, currently Inboxify is exclusively available for Shopify users. The platform is specifically designed to integrate seamlessly with Shopify stores, providing optimized performance and insights tailored to this eCommerce platform.
My team is overwhelmed with repetitive customer inquiries. How can we streamline this?
Inboxify includes an advanced FAQ analysis feature that identifies the most frequently asked questions your customers have. By analyzing all incoming customer queries, Inboxify helps you pinpoint which questions are asked most often. This insight allows you to update or expand your FAQ section, empowering customers to find answers themselves, which in turn reduces the volume of repetitive inquiries and frees up your team to focus on more complex issues.
I’m concerned about my low Trustpilot score. How can Inboxify help improve it?
Inboxify is designed to enhance customer satisfaction by analyzing the sentiment behind every customer interaction. By identifying common pain points, dissatisfaction trends, and recurring issues, Inboxify provides actionable insights that help you address the root causes of negative reviews. Whether it’s improving product quality, enhancing your customer service responses, or updating your FAQ, Inboxify helps you make the changes needed to turn negative experiences into positive ones, ultimately boosting your Trustpilot score.
My customer service process is inefficient. How can I identify and fix bottlenecks?
Inboxify’s efficiency insights feature is designed to uncover inefficiencies within your customer service operations. It analyzes your service interactions to identify bottlenecks, such as delays in response times, repetitive issues that could be automated, or processes that are slowing down your team. Once identified, Inboxify provides recommendations on how to streamline these areas, whether by adjusting workflows, implementing automation, or improving team communication. This helps you optimize your customer service process, reducing delays and improving overall efficiency.
What happens if I exceed the ticket limit for my plan?
If you exceed your monthly ticket limit, you can upgrade to a higher plan or pay an additional fee for the extra tickets. Inboxify will notify you as you approach your limit so you can make the best decision for your business.
I manage multiple Shopify stores. Can Inboxify handle all of them under one account?
Yes, Inboxify is built to accommodate businesses with multiple Shopify stores. You can integrate as many stores as you need under a single Inboxify account, allowing you to manage and monitor customer service interactions across all your stores from one centralized dashboard. This unified view makes it easier to compare performance, track issues, and maintain consistent customer service standards across all your stores, saving you time and reducing the complexity of managing multiple storefronts.
How does Inboxify handle product defect detection?
Inboxify’s AI scans customer emails for patterns that indicate potential product defects. When multiple complaints about a particular product are detected, Inboxify sends an alert so you can address the issue promptly.
How does Inboxify integrate with my Shopify store?
Inboxify integrates directly with Shopify through a simple API connection. Once connected, Inboxify automatically begins analyzing your customer service emails, providing actionable insights right in your dashboard. The setup is straightforward, and you can start seeing benefits within minutes.
What kind of customer data does Inboxify analyze?
Inboxify analyzes all customer service-related emails, including inquiries, complaints, feedback, and order-related communications. The AI processes these emails to deliver insights such as sentiment analysis, common issues, and potential product defects.
Is there a trial period?
Yes, Inboxify offers a 7-day free trial, allowing you to explore all features and see the value it brings to your customer service operations before deciding on a subscription.
How can I reduce the number of refunds due to faulty products?
Inboxify’s AI-driven analytics meticulously scan every customer service interaction to detect patterns that indicate faulty products. If multiple customers report similar issues with a product, Inboxify flags it immediately. This early detection allows you to address the issue proactively—whether by removing the product from inventory, contacting your supplier, or issuing targeted recalls—before it escalates into a wave of costly refunds and damaged customer trust.
Is Inboxify only available for Shopify?
Yes, currently Inboxify is exclusively available for Shopify users. The platform is specifically designed to integrate seamlessly with Shopify stores, providing optimized performance and insights tailored to this eCommerce platform.
My team is overwhelmed with repetitive customer inquiries. How can we streamline this?
Inboxify includes an advanced FAQ analysis feature that identifies the most frequently asked questions your customers have. By analyzing all incoming customer queries, Inboxify helps you pinpoint which questions are asked most often. This insight allows you to update or expand your FAQ section, empowering customers to find answers themselves, which in turn reduces the volume of repetitive inquiries and frees up your team to focus on more complex issues.
I’m concerned about my low Trustpilot score. How can Inboxify help improve it?
Inboxify is designed to enhance customer satisfaction by analyzing the sentiment behind every customer interaction. By identifying common pain points, dissatisfaction trends, and recurring issues, Inboxify provides actionable insights that help you address the root causes of negative reviews. Whether it’s improving product quality, enhancing your customer service responses, or updating your FAQ, Inboxify helps you make the changes needed to turn negative experiences into positive ones, ultimately boosting your Trustpilot score.
My customer service process is inefficient. How can I identify and fix bottlenecks?
Inboxify’s efficiency insights feature is designed to uncover inefficiencies within your customer service operations. It analyzes your service interactions to identify bottlenecks, such as delays in response times, repetitive issues that could be automated, or processes that are slowing down your team. Once identified, Inboxify provides recommendations on how to streamline these areas, whether by adjusting workflows, implementing automation, or improving team communication. This helps you optimize your customer service process, reducing delays and improving overall efficiency.
What happens if I exceed the ticket limit for my plan?
If you exceed your monthly ticket limit, you can upgrade to a higher plan or pay an additional fee for the extra tickets. Inboxify will notify you as you approach your limit so you can make the best decision for your business.
I manage multiple Shopify stores. Can Inboxify handle all of them under one account?
Yes, Inboxify is built to accommodate businesses with multiple Shopify stores. You can integrate as many stores as you need under a single Inboxify account, allowing you to manage and monitor customer service interactions across all your stores from one centralized dashboard. This unified view makes it easier to compare performance, track issues, and maintain consistent customer service standards across all your stores, saving you time and reducing the complexity of managing multiple storefronts.
How does Inboxify handle product defect detection?
Inboxify’s AI scans customer emails for patterns that indicate potential product defects. When multiple complaints about a particular product are detected, Inboxify sends an alert so you can address the issue promptly.
How does Inboxify integrate with my Shopify store?
Inboxify integrates directly with Shopify through a simple API connection. Once connected, Inboxify automatically begins analyzing your customer service emails, providing actionable insights right in your dashboard. The setup is straightforward, and you can start seeing benefits within minutes.
What kind of customer data does Inboxify analyze?
Inboxify analyzes all customer service-related emails, including inquiries, complaints, feedback, and order-related communications. The AI processes these emails to deliver insights such as sentiment analysis, common issues, and potential product defects.
Is there a trial period?
Yes, Inboxify offers a 7-day free trial, allowing you to explore all features and see the value it brings to your customer service operations before deciding on a subscription.
How can I reduce the number of refunds due to faulty products?
Inboxify’s AI-driven analytics meticulously scan every customer service interaction to detect patterns that indicate faulty products. If multiple customers report similar issues with a product, Inboxify flags it immediately. This early detection allows you to address the issue proactively—whether by removing the product from inventory, contacting your supplier, or issuing targeted recalls—before it escalates into a wave of costly refunds and damaged customer trust.
Is Inboxify only available for Shopify?
Yes, currently Inboxify is exclusively available for Shopify users. The platform is specifically designed to integrate seamlessly with Shopify stores, providing optimized performance and insights tailored to this eCommerce platform.
My team is overwhelmed with repetitive customer inquiries. How can we streamline this?
Inboxify includes an advanced FAQ analysis feature that identifies the most frequently asked questions your customers have. By analyzing all incoming customer queries, Inboxify helps you pinpoint which questions are asked most often. This insight allows you to update or expand your FAQ section, empowering customers to find answers themselves, which in turn reduces the volume of repetitive inquiries and frees up your team to focus on more complex issues.
I’m concerned about my low Trustpilot score. How can Inboxify help improve it?
Inboxify is designed to enhance customer satisfaction by analyzing the sentiment behind every customer interaction. By identifying common pain points, dissatisfaction trends, and recurring issues, Inboxify provides actionable insights that help you address the root causes of negative reviews. Whether it’s improving product quality, enhancing your customer service responses, or updating your FAQ, Inboxify helps you make the changes needed to turn negative experiences into positive ones, ultimately boosting your Trustpilot score.
My customer service process is inefficient. How can I identify and fix bottlenecks?
Inboxify’s efficiency insights feature is designed to uncover inefficiencies within your customer service operations. It analyzes your service interactions to identify bottlenecks, such as delays in response times, repetitive issues that could be automated, or processes that are slowing down your team. Once identified, Inboxify provides recommendations on how to streamline these areas, whether by adjusting workflows, implementing automation, or improving team communication. This helps you optimize your customer service process, reducing delays and improving overall efficiency.
What happens if I exceed the ticket limit for my plan?
If you exceed your monthly ticket limit, you can upgrade to a higher plan or pay an additional fee for the extra tickets. Inboxify will notify you as you approach your limit so you can make the best decision for your business.
I manage multiple Shopify stores. Can Inboxify handle all of them under one account?
Yes, Inboxify is built to accommodate businesses with multiple Shopify stores. You can integrate as many stores as you need under a single Inboxify account, allowing you to manage and monitor customer service interactions across all your stores from one centralized dashboard. This unified view makes it easier to compare performance, track issues, and maintain consistent customer service standards across all your stores, saving you time and reducing the complexity of managing multiple storefronts.
How does Inboxify handle product defect detection?
Inboxify’s AI scans customer emails for patterns that indicate potential product defects. When multiple complaints about a particular product are detected, Inboxify sends an alert so you can address the issue promptly.
How does Inboxify integrate with my Shopify store?
Inboxify integrates directly with Shopify through a simple API connection. Once connected, Inboxify automatically begins analyzing your customer service emails, providing actionable insights right in your dashboard. The setup is straightforward, and you can start seeing benefits within minutes.
What kind of customer data does Inboxify analyze?
Inboxify analyzes all customer service-related emails, including inquiries, complaints, feedback, and order-related communications. The AI processes these emails to deliver insights such as sentiment analysis, common issues, and potential product defects.
Is there a trial period?
Yes, Inboxify offers a 7-day free trial, allowing you to explore all features and see the value it brings to your customer service operations before deciding on a subscription.
How can I reduce the number of refunds due to faulty products?
Inboxify’s AI-driven analytics meticulously scan every customer service interaction to detect patterns that indicate faulty products. If multiple customers report similar issues with a product, Inboxify flags it immediately. This early detection allows you to address the issue proactively—whether by removing the product from inventory, contacting your supplier, or issuing targeted recalls—before it escalates into a wave of costly refunds and damaged customer trust.
Is Inboxify only available for Shopify?
Yes, currently Inboxify is exclusively available for Shopify users. The platform is specifically designed to integrate seamlessly with Shopify stores, providing optimized performance and insights tailored to this eCommerce platform.
My team is overwhelmed with repetitive customer inquiries. How can we streamline this?
Inboxify includes an advanced FAQ analysis feature that identifies the most frequently asked questions your customers have. By analyzing all incoming customer queries, Inboxify helps you pinpoint which questions are asked most often. This insight allows you to update or expand your FAQ section, empowering customers to find answers themselves, which in turn reduces the volume of repetitive inquiries and frees up your team to focus on more complex issues.
I’m concerned about my low Trustpilot score. How can Inboxify help improve it?
Inboxify is designed to enhance customer satisfaction by analyzing the sentiment behind every customer interaction. By identifying common pain points, dissatisfaction trends, and recurring issues, Inboxify provides actionable insights that help you address the root causes of negative reviews. Whether it’s improving product quality, enhancing your customer service responses, or updating your FAQ, Inboxify helps you make the changes needed to turn negative experiences into positive ones, ultimately boosting your Trustpilot score.
My customer service process is inefficient. How can I identify and fix bottlenecks?
Inboxify’s efficiency insights feature is designed to uncover inefficiencies within your customer service operations. It analyzes your service interactions to identify bottlenecks, such as delays in response times, repetitive issues that could be automated, or processes that are slowing down your team. Once identified, Inboxify provides recommendations on how to streamline these areas, whether by adjusting workflows, implementing automation, or improving team communication. This helps you optimize your customer service process, reducing delays and improving overall efficiency.
What happens if I exceed the ticket limit for my plan?
If you exceed your monthly ticket limit, you can upgrade to a higher plan or pay an additional fee for the extra tickets. Inboxify will notify you as you approach your limit so you can make the best decision for your business.
I manage multiple Shopify stores. Can Inboxify handle all of them under one account?
Yes, Inboxify is built to accommodate businesses with multiple Shopify stores. You can integrate as many stores as you need under a single Inboxify account, allowing you to manage and monitor customer service interactions across all your stores from one centralized dashboard. This unified view makes it easier to compare performance, track issues, and maintain consistent customer service standards across all your stores, saving you time and reducing the complexity of managing multiple storefronts.
How does Inboxify handle product defect detection?
Inboxify’s AI scans customer emails for patterns that indicate potential product defects. When multiple complaints about a particular product are detected, Inboxify sends an alert so you can address the issue promptly.
Still Have Questions? Contact Our Support Team
Still Have Questions? Contact Our Support Team
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